How does SoftScreen® work for property owners and landlords?
As easy as 1 2 3
Have questions?
Please take a moment to review our landlord Q & A
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Info for Property Owners/Landlords
Is an address needed to receive an offer to rent?
Must I have a real estate agent list my rental if I want to use SoftScreen®?
I have not received the applicant’s information. Why?
I have received TransUnion® reports but not the rental application. Why?
How can I access an applicant’s information?
Info for All
The Big Picture - What is SoftScreen®? How does it work? What do you get? What is the cost?
About payment - methods and troubleshooting
How can we be reached for support?
Who provides the consumer’s reports and the data they contain?
What information appears on the reports TransUnion® provides?
What information is provided on the Best-In-Class Rental Application?
Is a property address necessary to use SoftScreen®?
Is a Social Security number necessary to use SoftScreen®?
What is an ITIN, and can it be provided when using SoftScreen®?
What is a security freeze, and will it prevent the use of SoftScreen®?