What is our Refund Policy?

We want you to be aware of our no-refund policy before using our service. We're pretty sure you don't want any surprises!

Unfortunately, we are unable to issue refunds. And here's why:

Once you've verified your ID, your TransUnion® reports will be generated instantly. Upon payment, you receive the service you are paying for. Your reports are securely provided to you and to anyone you have chosen to share them with. We cannot unwind this service or take back information once it is performed.

We stand behind our product and service, but we cannot issue a refund under any circumstance once your payment is submitted and services are provided. All transactions are final.

Some of these circumstances include, but are not limited to, the following:

• Changed your mind

• The landlord denied your application

• The property is no longer available for rent

• Low credit score or no credit score

• You have negative information on your TransUnion® reports

• Incorrect information on your TransUnion® reports

(You can contact TransUnion® to correct any and all inaccuracies and regenerate new reports at no charge)

In an effort to be as transparent as possible, this information is again presented for your review and consideration immediately before you provide payment.

We thank you for your understanding!