Can My Info Be “Un-Shared”?

YES, it can! And we think this is a really BIG deal!

Privacy By Design! Renters have control over the distribution of their information.

Applicants can decide who sees their personal information. They can share it with landlords and real estate professionals and take back that access at any time, for any reason. If the rental is no longer available, the landlord chooses someone else, or the applicant changes their mind, they can easily remove access to their information with the click of a button. This kind of privacy protection is one of the reasons SoftScreen® is an excellent choice for rental screening.

How To Unshare

  • Sign in to your secure account

  • Click “My Reports”

  • Locate the reports you want to un-share

  • Your un-share button appears next to the report record you shared - click!

  • That’s it!

A few things to consider…

  • Unsharing is permanent and cannot be undone. PLEASE PRINT or SAVE THESE REPORTS as PDF BEFORE YOU UNSHARE THEM

  • Unshared information will become unavailable to those you shared it with, yourself included. 

  • If you have other reports in your account, they will NOT be deleted.

  • You are always able to generate new reports within 30 days of verifying your ID. with TransUnion®

    Unsharing After the 30th day

  • Remember that 30 days after your ID was verified with TransUnion®, new report generation is no longer possible. 

  • Reports in your account after the 30th day will remain available for up to 60 days from the date when TransUnion® verified your identity. 

  • If it is beyond the initial 30-day period and you unshare the only copies in your account, none will be available. Save or print these NOW!

  • After 30 days, if you require new copies of your reports, a new, paid order will be required.

  • You can avoid this by printing or saving reports as PDFs.